Office and Administrative Support
Employment in office and administrative support occupations is projected to decline 5 percent, with a loss of about 959,700 jobs from 2019 to 2029. Technology is expected to substitute or supplant some functions that workers in office and administrative support occupations do. Despite projected employment declines, however, openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire. (U.S. Bureau of Labor Statistics, September 2020).
911 (Fire, Police, Ambulance) Dispatchers
Police, fire, and ambulance dispatchers, also called public safety telecommunicators, answer emergency and nonemergency calls.
Customer Service Representative
Customer service representatives interact with customers to handle complaints, process orders, and answer questions.
Information Clerks
Information clerks perform routine clerical duties, maintain records, collect data, and provide information to customers.
Project Assistant
Secretaries and administrative assistants perform routine clerical and administrative duties.
Receptionists
Receptionists do tasks such as answering phones, receiving visitors, and providing information about their organization to the public.
Research Assistant
Secretaries and administrative assistants perform routine clerical and administrative duties.
Secretary and Administrative Assistant
Secretaries and administrative assistants perform routine clerical and administrative duties.