Powerful Geography
Office and Administrative Support – Job Summaries

Office and Administrative Support – Job Summaries

Office and Administrative Support

Employment in office and administrative support occupations is projected to decline 5 percent, with a loss of about 959,700 jobs from 2019 to 2029. Technology is expected to substitute or supplant some functions that workers in office and administrative support occupations do. Despite projected employment declines, however, openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire. (U.S. Bureau of Labor Statistics, September 2020).

woman office worker

911 (Fire, Police, Ambulance) Dispatchers

Police, fire, and ambulance dispatchers, also called public safety telecommunicators, answer emergency and nonemergency calls.

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lady working in office

Customer Service Representative

Customer service representatives interact with customers to handle complaints, process orders, and answer questions.

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men working

Information Clerks

Information clerks perform routine clerical duties, maintain records, collect data, and provide information to customers.

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Project Assistant

Secretaries and administrative assistants perform routine clerical and administrative duties.

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Research Assistant

Secretaries and administrative assistants perform routine clerical and administrative duties.

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Secretary and Administrative Assistant

Secretaries and administrative assistants perform routine clerical and administrative duties.

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