Powerful Geography
Office and Administrative Support – Job Summaries

Office and Administrative Support – Job Summaries

Office and Administrative Support

In these occupations, workers prepare and organize documents, track products, and provide information to the public.

Overall employment in office and administrative support occupations is projected to decline 4 percent from 2021 to 2031, resulting in a decrease of about 880,800 jobs over the decade. Despite declining employment, opportunities are expected to arise from the need to replace workers who leave their occupations permanently. About 2.2 million openings each year, on average, are projected to come from replacement needs.

(U.S. Bureau of Labor Statistics, September 2022).

woman office worker

911 (Fire, Police, Ambulance) Dispatchers

Police, fire, and ambulance dispatchers, also called public safety telecommunicators, answer emergency and nonemergency calls.

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lady working in office

Commodities Shipping Manager

Material recording clerks track product information in order to keep businesses and supply chains on schedule.

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men working

Customer Service Representative

Customer service representatives interact with customers to handle complaints, process orders, and answer questions.

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Information Clerks

Information clerks perform routine clerical duties, maintain records, collect data, and provide information to customers.

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Project Assistant

Secretaries and administrative assistants perform routine clerical and administrative duties.

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Receptionists

Receptionists do tasks such as answering phones, receiving visitors, and providing information about their organization to the public.

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Research Assistant

Secretaries and administrative assistants perform routine clerical and administrative duties.

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Secretary and Administrative Assistant

Secretaries and administrative assistants perform routine clerical and administrative duties.

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